FAQ

WHICH PAYMENT METHODS DOES MARINEX OFFER?

MarinEx accepts payment via credit cards and PayNow.

CAN I PLACE CORPORATE OR BULK ORDER?

Yes, we are happy to support you in placing corporate or bulk orders. Kindly contact sales team at [email protected] for assistance or enquiry.

WHEN WILL I RECEIVE MY ORDER?

For Singapore Orders, we will process once payment received. We provide general delivery which we will ship order item(s) within 3 working days and we also provide express delivery which we will ship order item(s) on the next day, however additional charges will apply. We do our best to minimize delivery time. There may be delay in shipments sometimes. We apologize for any inconvenience caused. For international orders, please email [email protected]

WHAT ARE THE DELIVERY CHARGES?

For local delivery services, the delivery charges is from S$8, depending on general or express delivery. Free delivery for orders more than $80. Package will be delivered to your doorstep. 

DOES MARINEX OFFER INTERNATIONAL SHIPMENTS?

Yes, MarinEx Pharma offers International shipment. Please email [email protected] and state your product & quantity. We will inform you the shipping costs. 

CAN I PICK UP MY ORDER AT MARINEX PHARMA OFFICE?

Yes, you can op for self collection and collect goods at our office at 221 Henderson Road, #05-11, Henderson Building, Singapore 159557, Mon to Fri, 10.00 am to 7.00 pm. Please send us your inquiry at [email protected] or contact us @ +65 8859 8000

WILL I RECEIVE ANY ORDER CONFIRMATION AFTER PLACING AN ORDER?

Yes, you will receive an order confirmation/invoice with order summary via email.